FOLLUMEE SOFT
FOLLUMEE SOFT

Website Privacy Notice

Effective date: 2 October 2026

Last updated: 2 October 2026

FOLLUMEE SOFT CO., LTD. (“FOLLUMEE SOFT”, “we”, “us”, or “our”) respects the privacy of visitors to follumee.com. This Website Privacy Notice explains how information relating to your use of the website and your communications with us may be collected, used, disclosed, and protected.

This Notice applies only to follumee.com. It does not govern data processing within our applications. Each application may have a separate privacy policy available from its app detail page and within the applicable application.

1. Information We May Collect

1.1 Technical and website usage information

When you visit the website, our infrastructure and security providers may automatically process certain technical information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Date, time, and pages visited
  • Referring URL
  • Logs required for security, abuse prevention, and technical troubleshooting

1.2 Preferences stored on your device

The website may use browser storage, such as localStorage, to remember:

  • Your selected language
  • Your selected text-size preference

These settings are used to remember your preferences on your device and are not intended to identify you directly.

1.3 Information you provide to us

If you contact us by email, we may receive information such as:

  • Your name and email address
  • The relevant application or service
  • The content of your inquiry, support request, or complaint
  • Files or other information you choose to provide

Please do not send passwords, financial information, government identification numbers, or sensitive personal information that is not necessary for your inquiry.

2. How We Use Information

We may use information as reasonably necessary to:

  • Operate the website securely and reliably
  • Prevent, detect, and respond to threats or misuse
  • Diagnose and resolve technical problems
  • Remember selected language and text-size preferences
  • Respond to inquiries, provide support, and handle complaints
  • Comply with legal obligations or lawful requests
  • Establish, exercise, or defend legal rights
  • Improve the website and the information we publish

3. Legal Grounds for Processing

Where applicable, we may process information on the basis of:

  • Our legitimate interests in operating, securing, and improving the website
  • The need to take action in response to your request
  • Compliance with a legal obligation
  • Your consent where consent is required by applicable law

4. Disclosures and Service Providers

We do not sell the personal information of website visitors.

Information may be processed on our behalf by necessary service providers, including:

  • Cloudflare for website delivery, networking, security, DNS, and HTTPS
  • Google Workspace for receiving, sending, and storing company email
  • Technical or professional providers required to maintain the website or comply with legal obligations

These providers may process information under their own applicable terms and policies, including in other countries. Where required, we will use appropriate measures under applicable law.

We may also disclose information where required by law, in response to a lawful order, or when reasonably necessary to protect the rights, security, and property of the company, our users, or others.

5. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Notice, taking into account:

  • The time required to answer an inquiry or provide support
  • Security and incident-investigation requirements
  • Legal, accounting, and dispute-resolution obligations
  • The age of the information and legitimate business need

When information is no longer required, we will delete, destroy, or anonymize it as appropriate.

6. Security

We use appropriate technical and organizational measures to help protect information against unauthorized access, alteration, disclosure, or destruction. However, no Internet transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to or a copy of your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion, destruction, or anonymization
  • Request restriction of or object to processing
  • Request data portability where provided by law
  • Withdraw consent without affecting processing that occurred before withdrawal
  • Lodge a complaint with a competent supervisory authority

Some rights may be subject to legal conditions or exceptions. We may request appropriate information to verify your identity before acting on a request.

8. Third-Party Websites and Services

The website may link to Google Play, the Apple App Store, or other third-party services. Your use of those services is governed by their own policies and terms. We are not responsible for the privacy practices of external websites.

9. Children’s Information

This website is not intended to knowingly collect personal information from children. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

10. Changes to This Notice

We may update this Notice when our website, service providers, or legal requirements change. We will display the latest revision date at the top of this page and provide any additional notice required by law.

11. Contact Us

FOLLUMEE SOFT CO., LTD.

69/18 Moo 12, Huai Yai, Bang Lamung, Chon Buri, 20150

General inquiries: contact@follumee.com

Privacy and app support: support@follumee.com